Walter Glenn has been working in the computer industry for 24 years and has been writing for about 12 years. He has a degree in literature from the University of Alabama in Huntsville. Walter works in Huntsville, Alabama as a consultant, trainer, and award-winning writer. He is a Microsoft Certified Systems Engineer (MCSE) , Microsoft Certified Desktop Support Technician (MCDST), and Microsoft Certified Trainer (MCT). His expertise includes all Microsoft operating systems, most client and server products, productivity applications, and general networking and computing technology.
Walter is the author of numerous computer-related books, articles, white papers, marketing papers, online technical resources, presentations, and courseware. He also has experience creating user documentation for products, including manuals and help files, and was involved in the user documentation for the Microsoft Shared Computer Toolkit. Walter also provides design and layout services. He did design work on the Microsoft Security Guide for Small Business, Bill Gates’ keynote speech on Compute Cluster Server 2003, as well as numerous datasheets, white papers, and PowerPoint presentations for Microsoft.
Walter’s recent books include MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, and Administering Microsoft Windows XP Professional, Second Edition (Microsoft Press), Linksys Networks : The Official Guide, 3rd Edition (Osborne/McGraw-Hill), Exchange 2003 Server Administrator’s Companion (Microsoft Press), Outlook Pocket Guide (O’Reilly), Word Pocket Guide (O’Reilly), and Windows XP Tips and Techniques (Osborne/McGraw-Hill).
Whether for individuals, homes, or businesses, Walter also provides the following consulting services:
- Computer repair
- Custom computer building
- Tutoring and training