Bio
Walter Glenn has been working in the computer industry for 24 years and has been writing for about 12 years. He has a degree in literature from the University of Alabama in Huntsville. Walter works in Huntsville, Alabama as a consultant, trainer, and award-winning writer. He is a Microsoft Certified Systems Engineer (MCSE) , Microsoft Certified Desktop Support Technician (MCDST), and Microsoft Certified Trainer (MCT). His expertise includes all Microsoft operating systems, most client and server products, productivity applications, and general networking and computing technology.
Writing
Walter is the author of numerous computer-related books, articles, white papers, marketing papers, online technical resources, presentations, and courseware. He also has experience creating user documentation for products, including manuals and help files, and was involved in the user documentation for the Microsoft Shared Computer Toolkit. Walter also provides design and layout services. He did design work on the Microsoft Security Guide for Small Business, Bill Gates’ keynote speech on Compute Cluster Server 2003, as well as numerous datasheets, white papers, and PowerPoint presentations for Microsoft.
Walter’s recent books include MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, and Administering Microsoft Windows XP Professional, Second Edition (Microsoft Press), Linksys Networks : The Official Guide, 3rd Edition (Osborne/McGraw-Hill), Exchange 2003 Server Administrator’s Companion (Microsoft Press), Outlook Pocket Guide (O’Reilly), Word Pocket Guide (O’Reilly), and Windows XP Tips and Techniques (Osborne/McGraw-Hill).
Consulting
Whether for individuals, homes, or businesses, Walter also provides the following consulting services:
- Computer repair
- Custom computer building
- Networking
- Tutoring and training







I just purchased the MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, and Administering Microsoft Windows XP Professional, Second Edition (Microsoft Press), by Walter Glenn and Tony Northrup this week, Nov. 30, 2006. I’m only to Chapter 3, but I can already tell the book is an excellent study guide and very easy to understand.
I know what books I’ll purchase from now on while on my venture to acquire my MCSA/MCSE Microsoft Windows Server 2003 certification.
Hello Mr. Walter Glenn
I have been using windows Vista home premium version for 3 months. Windows vista is been updating properly. There is a Persian-English dictionary on my system, named Aryanpur Six vol Dic. This dictionary works well at first, but not now. The Persian fonts are not right. I have changed all configurations to Persian at Regional and language option part in control panel. Could you help me solve this problem, please?
Sincerely
Mohammad Karami
M.karami@live.com
Walter,
We are currently working on developing material for a new website that will offer for sale a health related report (ebook). The report has been created in a MS Word document and needs to be converted into a PDF format with a TOC, built-in links, bookmarks and some security measures. We are searching for someone to assist in this.
Your contact info was obtained from the internet in hopes that you may know someone that could offer their services to assist us in this endeavor. We plan to create several more websites in the near-term and may need additional assistance to accomplish that.
If you offer this type of service, or know someone who can, please respond to this request.
Thanks,
Ed McDaniel
Walt:
Would like to discuss a contract opportunity with you, but there’s no contact information that I can find on this site…
Windows Defender Problem
After having manually created a system restore point and trying to overwrite the NVIDIA display driver with an update we get an error in “eventvwr” in 2 Vista Ultimate computers every time on startup which is Event ID 3003 Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start. Reference Checkpoint ID 57 and Error Code 0×80070005. Error Description: Access is denied. The defender icon in the notification area does not indicate any problem. In the Taskbar Services tab, MsMpEng.exe is not showing. Does this mean anything? We have since this happened installed SP2 with no change. Can you help?
John 416-291-9209 or I can call.
Good stuff.
I saw something like this in SE Michigan recently on machine in for repair.
Hello Mr.Glenn, I am currently preparing to become an MCSE and I just recieved Installing, configuring and Administering Windows XP 2nd Edition(Exam 70-270)and I found some incorrect information on Q & A section 2-57. Where is states the maximum length of a computer name if TCP/IP is installed is 63 characters when it should be 15. I got a little concerned is this just a typo or is there another revision of this book but quite honestly it makes me uneasy even though its insignificant detail but as the book goes more indepth I dont want to question the validity of the answers. Please let me know if I should be concerned on this matter
Hi Roman,
Thanks for your question. TCP/IP allows a computer name up to 63 characters. The 15 character limit you’re thinking of is for NetBIOS names and are enforced on networks that use NetBIOS or WINS even though TCP/IP allows a longer name.